Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

cVRpeG5uNDZFRlpkTzNvK1ovMlRzK0hOaHc9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

Lamar Advertising Company

Construction - Billboard Installer Job at Lamar Advertising Company

 ...Department of Transportation (DOT), and Occupational Safety and Health Administration (OSHA) safety regulations Ability to safely use construction equipment, in regards to the construction and maintenance of outdoor structures Ability to climb heights and work at heights... 

Platcore

Head of Sales (Denver) Job at Platcore

 ...PlatCore LLC Head of Sales Denver, COFull time Apply for Head of Sales As the Head of Sales, youll be a key leader in driving...  ...fast-growing, innovative provider of SaaS learning management software (LMS) built on the ServiceNow platform. As an Independent Software... 

MD Staff Pointe

Inside Sales Representative Job at MD Staff Pointe

 ...expand their office in Dallas, TX. This is a sales role with primary duties to source, place and maintain a pipeline of qualified Locum Tenens Physicians. Base Salary + Generous Commission plan with no cap. The position is not remote or hybrid. Key Attributes:... 

Luxury Bath Technologies

Event Promoter Job at Luxury Bath Technologies

 ...Job Description Job Description Event Promoter With more than 25 years in business, Optum Home Solutions is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with... 

RGBSI

Supplier Quality Engineer Job at RGBSI

 ...Supplier Quality Engineer (SQE) to join Quality Assurance team at the McAllen Texas Distribution Center (TDC) . This role is critical in strengthening supplier performance, supporting new program launches, and maintaining high standards across our supply chainespecially...