Job Description

Who We Are

Founded in 2018 by leaders across traditional and alternative finance, iTrustCapital is a digital asset investment platform that allows clients to buy and sell cryptocurrencies real-time, 24/7, through their retirement accounts.

We are an award-winning company and one of the largest crypto IRA platforms in the world. We strive to provide the best technology and experience possible for our clients who invest in cryptocurrencies using their tax-advantaged retirement accounts.

We believe one of the most important parts of an organization is the internal culture. We are a closely-knit team of innovators and game changers collaborating to make a positive impact through our technology. Together we celebrate our wins, learn from our experiences, and our employees feel like they are part of a fintech family.

What We Are Looking For:

We are looking for a highly motivated and detail-oriented FinOps Specialist to join our growing team. In this role, you will play a key part in supporting financial operations processes, ensuring accuracy in client transactions, and collaborating with cross-functional teams to deliver an exceptional client experience.

What You Will Do:

• Assist in processing client transactions accurately and on time.
• Collaborate with team members in FinOps, Client Services, and Finance to address and resolve transaction-related issues.
• Capable of handling high volume workload as well as managing multiple requests/issues from clients and in house team
• Responsible for adhering to internal guidelines
• Contribute to ad hoc projects, providing insights based on transaction data

What We Want:

• Strong interest in financial operations and client transaction processing.
• Ability to work with a high level of accuracy and attention to detail.
• Good organizational and time management skills.
• Strong communication skills and a collaborative mindset.
• Must be authorized to work in the U.S.

Preferred Skills:

• Bachelor’s degree (or working toward one) in Finance, Accounting, Business, or a related field.
• Basic understanding of financial workflows or transactions.
• Proficiency in Microsoft Excel and other data tools.

We’re a small-sized team that’s growing fast, so everyone who joins iTrustCapital has a direct impact on the direction and success of the company. Today’s hires will be tomorrow’s leaders. We strive for an open, flat, collaborative, work-hard-play-hard environment. We offer competitive compensation, medical, dental, vision, flexible work schedules and more.

The Fintech industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and our clients.

iTrustCapital is an Equal Opportunity Employer. iTrustCapital does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.

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