Job Description

IT Help Desk Technician (Onsite – Latham, NY)
$23-25/hour | Full-Time | In-Person Only

Are you looking to jump-start your IT career in a professional, high-visibility environment? TES Staffing is hiring an Entry-Level to Early-Career IT Support Technician to provide onsite desktop and end-user support at a premier wealth advisory firm in Albany, NY. This is a fantastic opportunity to build real-world experience, grow your skills, and make a strong impression with both a respected IT services company and a prestigious end client.

What You’ll Do:

• Be the go-to IT contact onsite , supporting professional staff with their day-to-day technical needs.

• Handle desktop and end-user support including troubleshooting hardware and software issues.

• Set up and configure new workstations, create email accounts , and onboard new users.

• Move, update, and configure workstations and peripherals as needed throughout the office.

• Provide support for Office 365 and basic mobile device troubleshooting.

• Deliver excellent customer service with a calm, helpful, and problem-solving mindset.

• Log tickets and document your work using our service management system.

• Represent TES Staffing with professionalism and a proactive attitude.

What You Bring:

• 1–3 years of IT support experience (internships or help desk roles welcome!).

• Working knowledge of Windows desktops, Office 365 , printers, and general networking.

• Ability to install, configure, and support end-user devices (laptops, printers, etc.).

• Strong communication and customer service skills.

• Willingness to learn, take initiative, and support a team of busy professionals.

• Valid NYS Driver’s License.

Nice to Have (Bonus Points):

• Familiarity with Active Directory .

• Experience with Google Workspace (G Suite) .

• Understanding of networking basics (TCP/IP, DNS, etc.).

Why This Role Rocks:

• Get your foot in the door with an amazing company and gain experience at a high-profile firm.

• Be part of a tight-knit and supportive team that values growth, reliability, and service.

• Work directly with professionals who appreciate IT done right.

• Grow your skills while building relationships and confidence in a corporate environment.

Schedule & Location:

• Monday to Friday

Compensation & Benefits:

• Starting at $23/hr

• Health, dental, and vision insurance

• 401(k) with company match

• Flexible Spending Account (FSA) & Health Savings Account (HSA)

• Paid time off and holidays

• Life insurance

• Professional development support

• Employee referral program

If you're ready to take the next step in your IT career and join a company that cares about your growth, apply today . This is more than just a job—it's a launchpad.

Job Tags

Holiday work, Full time, Internship, Flexible hours, Monday to Friday,

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