Description
Key Responsibilities
5+ years of experience as a Salesforce Administrator, with proven expertise in configuring and managing Salesforce environments.
Strong knowledge of Salesforce Sales Cloud and Service Cloud.
Proficiency in Flows, validation rules, reports, dashboards, and user management.
Ability to elicit and document business requirements through stakeholder interviews, workshops, and user feedback.
Translate business needs into scalable and efficient Salesforce solutions.
Ability to manage multiple priorities in a fast-paced environment while ensuring key deliverables are met.
Strong sense of ownership and ability to self-direct workload based on urgency and impact.
Proactively identify and address potential bottlenecks or conflicts in timeline
Maintain comprehensive system documentation, including business process workflows, data flow diagrams, and solution architecture.
Ensure proper documentation of configuration changes, release notes, and system enhancements.
Adhere to university policies, industry best practices, and compliance standards for Salesforce administration.
Ensure data quality, perform deduplication, and oversee data migrations.
Develop and maintain reports and dashboards to support decision-making.
Effective communicator, able to bridge the gap between technical and non-technical users.
Comfortable presenting solutions and recommendations to leadership and stakeholders.
Analytical thinker with a keen eye for detail and a solution-oriented mindset.
Thrives in both independent and collaborative work settings.
Willingness to mentor junior admins and share best practices.
A positive, adaptable, and resourceful team
Job Title
salesforce administrator
Top Skills Details
1. Salesforce Administration
Must have Advanced Salesforce Admin Cert
Must have a platform app builder certification
Must have a CS degree with 5 years of SF admin experience
2. Documentation and Communication
Nice to have
3.recruiting/enrolling
have two main organizations recruitment and service
Nice to Have
Higher Education university experience, or the willingness and desire to work in higher education
Experience Level
Expert Level
Additional Skills & Qualifications
Preferred
Salesforce Advanced Administrator, Platform App Builder, or other relevant certifications.
Experience in higher education or recruitment-related Salesforce environments.
Familiarity with third-party Salesforce integrations and tools (e.g., Marketing Cloud, Pardot, Tableau, etc.).
Basic knowledge of SOQL, Apex, or Lightning components is a plus but not required.
Required
5+ years of experience as a Salesforce Administrator, with proven expertise in configuring and managing Salesforce environments.
Strong knowledge of Salesforce Sales Cloud and Service Cloud.
Proficiency in Flows, validation rules, reports/dashboards, and user management.
Capable of designing and implementing a data schema including considerations to relationship types, data storage, functionality, and reporting.
Experience working with data management, integrations, deduplication, and security settings.
Demonstrated competency in eliciting requirements, solution design, and implementation.
Ability to analyze business processes and implement improvements within Salesforce.
Strong problem-solving skills and attention to detail.
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