Job Description

Senior Operations Manager, Corporate Communications

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there's no telling what you could accomplish. Apple's worldwide communications team informs the world about the Company, our innovative products and services, and the values that drive our company. The team includes professionals with backgrounds in public relations strategy, journalism, buzz marketing and event production. We are looking for innovating, collaborative professionals from a variety of creative fields. If that's you, then your next home may be here. Come and do the best and most exciting work of your career at Apple. We are currently seeking a Senior Operations Manager.

Description

In this position, we are looking for candidates who can direct and drive planning and operational effectiveness to support the smooth running, performance and growth of the worldwide communications organization, to ensure the team can deliver their best work. This role reports to the Senior Director, Corporate Communications, and provides input to leaders that facilitate better decision-making and guides strategic action leading to improved ways of working and better results. This includes planning, budget management, people program development, processes, and ensuring excellent communication throughout the worldwide comms organization, and with internal and external stakeholders. Working closely with stakeholders and communication leaders, this role will identify and implement best practices across the product and corporate communications organization, as well as worldwide. Strong interpersonal skills are key to effectively mobilize cross-functional partners and collaborate with others to accomplish a common goal and improve results. We are seeking deep public relations and communications experience, first-rate executive communications and writing skills, natural problem solving and analytical skills, and the ability to objectively evaluate information, make sound decisions and create a plan of action. In this role you will:

• Direct and drive planning and operational effectiveness to support the smooth running, performance and growth of the worldwide communications organization.
• Develop a worldwide operational strategy that simplifies working practices, increases efficiencies and increases the overall impact of the communications organization.
• Research and understand best practices across communications, and implement most effective processes across planning, execution, measurement and reporting.
• Using key performance indicators and analysis, provide clear guidance to leaders that aid decision making that lead to better outcomes.
• Devise and implement communications strategies that help create the best environment for people to do their best work, with an emphasis on productivity, wellness, creativity, innovation and fun.
• Alongside communications leaders, develop budget and vendor strategies to meet required goals.
• Alongside communications leaders, drive the implementation and space needs of the various corporate communication sites and teams.
• Manage the fiscal forecasting for the departmental needs and subsequent key budgetary line items.
• Uphold organization policies and standards, ensuring consistency and maximizing performance.

Minimum Qualifications

10+ years relevant experience, ideally in communications leadership roles. Fluency in English.

Preferred Qualifications

Deep knowledge, experience and expertise in communications, public relations and internal/ executive communications. Strong leadership skills that can drive execution of strategy and expertly navigate complex and constantly evolving environments. Ability to influence and ultimately implement strategy and process to drive growth, efficiency and productivity. Superior organizational, communication, and interpersonal skills. Strong experience in building consensus and driving collaboration by building positive relationships and using data. Natural self starter, with the ability to see the big picture and simultaneously focus on the details. Bachelor's degree.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $182,600 and $274,500, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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