Mailroom Equipment Operator - 5-Month Contract | Boston, MALocation: On-site at Ashburton Place, Boston, MAContract Length: Through December 31, 2025 (possible extension)Hours: Monday - Friday, 7:00 AM - 3:00 PMSalary: Competitive hourly rate (to be discussed during interview)Opportunity: Potential for permanent hire based on agency needs and fundingAbout the Role:Sigma, Inc. is seeking a reliable Mailroom Equipment Operator to join the Commonwealth Print and Mail Services (CPMS) team in Boston. You will operate mail inserters and sorters, performing print and mail jobs for Massachusetts state agencies and municipalities. This hands-on role requires attention to detail, equipment operation, and accurate record-keeping.No previous print shop experience? No problem! We provide comprehensive training for motivated candidates interested in a physical, equipment-focused job.Key Responsibilities: Operate mail inserters, sorters, and other print shop machinery across two floors. Maintain accurate postal meter logs and production reports (currently handwritten). Prepare, post, and handle special mail jobs requiring unique size or shape handling. Meet daily, weekly, and monthly mailing deadlines in a fast-paced, deadline-driven environment. Process, distribute, and pick up mail for various government agencies efficiently. Perform preventative maintenance and troubleshooting on mail inserting machines. Follow QA/QC procedures to ensure high-quality mail processing and adherence to job specs. Maintain mailroom inventory and notify supervisors when supplies are low. Step in as Mailing Services group leader during supervisor absences, managing workflow. Comply with security protocols, including special training for Department of Revenue mailings. Demonstrate initiative and flexibility with daily tasks and assignments.Required Skills & Qualifications: Ability to consistently complete tasks accurately and on time. Strong attention to detail to detect and correct errors before mailing. Effective communication skills; comfortable asking questions to clarify job requirements. Ability to thrive in a fast-paced environment and collaborate with a small team. Basic computer proficiency, including MS Office (Excel, Word) and email. Comfortable using specialized print shop software (training provided for DFWorks). Proven customer service skills, especially over the phone. Physical ability to lift, push, or pull up to 50 lbs (e.g., envelopes, trays, carts). Must pass Department of Revenue fingerprinting and security screening. Need Massachusetts Class D Driver's License Sigma
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