Job Description

Grow with us! 1-800 Hansons is a top ranked home improvement company that is continuously growing and expanding! We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company!

The Scheduler is responsible for managing the schedule for the installation jobs for designated branch locations. The Scheduler will monitor and track the availability of the customer and installation crew to ensure that scheduled work can occur as needed and within the availability of both parties. The Scheduler will determine the installation needs of the customer and reviews the installation crew’s abilities and limitations to make sure the best crew for the job is scheduled. 

This person will need the ability to problem solve, forecast, and think strategically about the best and most efficient way to schedule installation jobs to ensure completion. The ideal candidate will possess strong organizational and communication skills, as well as problem solving skills and a drive to get things done.

We Offer:

• $17/hour
• Weekly pay via direct deposit
• Full-Time 
• Eligible for Health Benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability)
• Eligible for 401k w/company match at 90 days of employment
• Paid Time Off 
• Hybrid Schedule (2 days from home and 3 in-office)
• Additional 2 work from home days per quarter and 2 floating work from home days per year
• Advancement opportunities
• Referral bonuses
• Employee as well as Friends & Family Discounts

What You’ll Do:

• Communicating with customers in regards to their availability for installation of their purchases
• Use the company’s scheduling technology system to schedule installers according to their availability
• Communicate with installation crews to determine their availability to work on assigned projects
• Monitor and track the availability of the customer and the installation crew
• Enter data into the computer system
• Resolve scheduling conflicts or problems as they occur, or work with leadership for assistance
• Forecast scheduled availability and job assignment
• Pro-actively analyze gaps in the schedule and/or opportunities to efficiently get jobs scheduled
• Maintain positive relationships with co-workers, customers, and crews in order to influence and obtain cooperation
• Make recommendations for system improvements that will increase efficiencies

What We Need:

• Minimum of three (3) years of professional work experience
• High-School diploma or GED
• Detail oriented
• Basic computer skills, including MS Word, Excel, and PowerPoint
• Experience in customer service
• Excellent communication skills
• Great organizational skills
• Able to multi-task well
• Able to work independently as well as part of a team

Physical Requirements:

• Must be able to remain in a stationary position for prolonged periods
• Requires the ability to move about inside the office
• Must be able to move items weighing up to 25 pounds
• Must be able to communicate effectively with staff, customers, vendors, and the public
• Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer

Hours/Schedule:

Full-time, 40 hours per week/52 weeks per year. Must be available to work a flexible schedule, including early evening hours. Due to cyclical nature of position, some overtime, including evening and weekend hours, may be required to complete projects under deadlines.

It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.

Compensation details: 17 Hourly Wage

PI291dedce5f9b-30492-37954517

Job Tags

Similar Jobs